Terms of service
This website is owned and operated by i-Reluxe ("we," "us," "our"). By accessing this website and using our services, including browsing, purchasing, or interacting with any content, you agree to comply with these Terms of Service ("Terms").
By accessing our website and/or purchasing from us, you engage in our "Service" and accept these Terms, including any additional terms, policies, or conditions referenced herein or available via hyperlink. These Terms apply to all users of the site, including but not limited to visitors, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before accessing or using our website. If you do not agree with all the terms and conditions outlined in this agreement, you may not access the website or use our services. Your continued use of the site constitutes acceptance of these Terms.
We reserve the right to update, modify, or replace any part of these Terms by posting updates on this page. It is your responsibility to review this page periodically for changes. Continued use of the website after updates are posted constitutes acceptance of those changes.
i-Reluxe operates through Shopify Inc., which provides the e-commerce platform that enables us to offer our products and services seamlessly.
SECTION 1 - USER ELIGIBILITY & COMPLIANCE
By agreeing to these Terms, you confirm that you are either of legal age in your jurisdiction or have obtained parental or guardian consent to allow minor dependents to use this site.
You agree not to use our products or services for any unlawful or unauthorized purpose, nor to violate any applicable laws or regulations, including but not limited to intellectual property and copyright laws.
Any violation of these Terms may result in the immediate termination of your access to our services.
SECTION 2 - GENERAL CONDITIONS
We reserve the right to refuse service to any individual or entity at our discretion, at any time, for any reason permitted by law.
You acknowledge that your content (excluding payment information) may be transmitted unencrypted across various networks and adapted to meet technical requirements of different networks or devices. However, all credit card information is always encrypted during transmission over networks to ensure security.
You agree not to reproduce, duplicate, copy, sell, resell, or exploit any part of the Service, including access to the website, without our express written consent.
For clarity, section headings in this agreement are provided for convenience and do not affect the interpretation of these Terms.
SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION
i-Reluxe does NOT guarantee that the information available on this site is always accurate, complete, or up to date. The content provided is for general informational purposes only and should not be solely relied upon for decision-making without consulting more precise, complete, or timely sources.
Any reliance on the material on this site is at your own risk.
Certain content may include historical information that is provided for reference only and may not reflect the most current updates. We reserve the right to modify the content on this site at any time; however, we are under no obligation to update any information. You acknowledge that it is your responsibility to monitor changes to our site.
SECTION 4 - MODIFICATIONS TO SERVICES AND PRICING
i-Reluxe reserves the right to adjust product prices at any time without prior notice.
We may modify, suspend, or discontinue any part of our Service at our discretion, without obligation to provide prior notice.
We are not liable for any modifications, price changes, suspensions, or discontinuations of the Service. Your continued use of our website and services constitutes acceptance of any such changes.
SECTION 5 - PRODUCTS OR SERVICES
Certain products or services may be available exclusively online through i-Reluxe’s website. These items may have limited quantities and are subject to return or exchange in accordance with our Refund Policy.
We strive to display product colors and images as accurately as possible; however, we cannot guarantee that your device’s screen will reflect colors with complete accuracy.
i-Reluxe reserves the right to limit sales of our products or services to any individual, geographic region, or jurisdiction on a case-by-case basis. We may also modify product descriptions, pricing, or availability at any time without prior notice.
We do not guarantee that the quality of any products, services, or information obtained from us will meet personal expectations, though we are committed to maintaining high standards of quality and customer satisfaction.
SECTION 6 - BILLING AND ACCOUNT INFORMATION
i-Reluxe reserves the right to refuse any order at our sole discretion. We may limit or cancel purchase quantities per person, household, or order as needed to maintain fair access to our products and services.
If an order is modified or canceled, we may attempt to notify you using the contact details provided at the time of purchase.
You agree to provide current, complete, and accurate billing and account information for all transactions made through our store. Failure to do so may result in delays or cancellations of your order.
For further details, please refer to our Refund Policy.
SECTION 7 - THIRD-PARTY TOOLS
From time to time, i-Reluxe may provide access to third-party tools that are neither owned nor operated by us. We do not monitor, endorse, or assume responsibility for these tools and provide them on an "as is" and "as available" basis, without warranties, guarantees, or representations of any kind.
By choosing to use these tools, you acknowledge that any associated risks or liabilities rest solely with you. It is your responsibility to review and agree to the applicable terms and conditions set by the respective third-party providers before engaging with their services.
i-Reluxe reserves the right to introduce new tools, features, or services on our website in the future, all of which will be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our website may feature content, products, or services provided by third parties, as well as links to external websites that are not owned or operated by i-Reluxe.
We do not endorse, monitor, or guarantee the accuracy, reliability, or security of any third-party content, products, services, or websites. Your access to and use of such third-party offerings are solely at your own risk.
i-Reluxe is not responsible for any losses, damages, or disputes resulting from interactions, purchases, or transactions conducted through third-party websites. We strongly encourage you to review the terms, policies, and practices of any third-party provider before engaging in any transaction. Any concerns, complaints, or inquiries related to third-party products or services should be directed to the respective provider.
SECTION 9 - USER COMMENTS, FEEDBACK, AND SUBMISSIONS
We welcome your ideas, feedback, and creative contributions at i-Reluxe. By submitting any suggestions, proposals, contest entries, or other materials (collectively, “comments”), you grant us the unrestricted right to edit, copy, publish, distribute, translate, and use them in any medium—without obligation to compensate you.
While we value your input, we are not obligated to: (1) keep any comments confidential; (2) provide compensation for submitted comments; or (3) respond to any comments.
We may, at our discretion, monitor, edit, or remove any content that we find unlawful, offensive, misleading, or in violation of intellectual property rights or these Terms of Service.
By submitting comments, you confirm that you own the rights to the content and that it does not infringe on any third-party rights (such as copyright, trademark, privacy, or personal rights); your comments do not contain unlawful, offensive, defamatory, or harmful material, including malware or viruses that could affect our website or services.; and you do not misrepresent yourself, use false information, or mislead us or others about the origin of your comments.
You are solely responsible for the content you submit and its accuracy. i-Reluxe assumes no liability for user-generated content posted by you or others.
SECTION 10 - PERSONAL INFORMATION
Any personal information you provide to us is handled in accordance with our Privacy Policy. By using our website or services, you consent to the collection, use, and processing of your information as outlined in our Privacy Policy.
SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS
We strive to provide accurate and up-to-date information, but occasionally, errors may occur in product descriptions, pricing, promotions, offers, shipping charges, or availability. We reserve the right to correct any inaccuracies, update information, or cancel orders if any errors are identified, even after an order has been placed.
We are not obligated to update or clarify information on our website or services, including pricing details, except as required by law. The absence of a specified update or refresh date should not be interpreted as an indication that all content has been modified or remains current.
SECTION 12 - PROHIBITED USES
To maintain a safe and respectful environment, you are prohibited from using our website or its content for:
(a) any unlawful purpose or to encourage illegal activities;
(b) soliciting others to engage in unlawful acts;
(c) violating any international, federal, state, provincial, or local laws, regulations, or ordinances;
(d) infringing upon our intellectual property rights or those of others;
(e) harassing, abusing, insulting, harming, defaming, intimidating, or discriminating against any individual or group based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
(f) submitting false, misleading, or deceptive information;
(g) uploading or transmitting viruses, malware, or any malicious code that could affect the functionality of our Service, website, or the Internet;
(h) collecting or tracking personal information of others without consent;
(i) engaging in spamming, phishing, pharming, pretexting, web scraping, or any other fraudulent activity;
(j) posting or distributing obscene, offensive, or immoral content;
(k) attempting to interfere with or bypass the security measures of our Service, website, or any related system.
i-Reluxe reserves the right to terminate access to our services if any prohibited activities are detected.
SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
i-Reluxe strives to provide a reliable and high-quality experience, but we do not guarantee that your use of our Service will always be uninterrupted, timely, secure, or error-free. We make no warranties regarding the accuracy or reliability of any results obtained through the Service.
We reserve the right to suspend, discontinue, or modify the Service at any time without prior notice. Your use of the Service is at your sole risk. Unless explicitly stated otherwise, the Service and all products and services provided through it are offered on an "as is" and "as available" basis, without warranties or conditions of any kind—express or implied—including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.
Under no circumstances shall i-Reluxe, its directors, officers, employees, affiliates, agents, contractors, suppliers, service providers, or licensors be liable for any injury, loss, claim, or damages of any kind. This includes, but is not limited to, direct, indirect, incidental, punitive, special, or consequential damages such as lost profits, revenue, savings, data loss, or replacement costs—whether arising from contract, negligence, strict liability, or otherwise. We are not responsible for any errors or omissions in content, nor for any loss or damage resulting from the use of the Service, products, or content available through our platform.
Some jurisdictions do not allow the exclusion or limitation of liability for certain damages. In such cases, our liability shall be limited to the maximum extent permitted by law.
SECTION 14 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless i-Reluxe, along with our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claims, demands, liabilities, damages, losses, or expenses—including reasonable attorneys’ fees—arising from:
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Your breach of these Terms of Service or any related policies,
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Your violation of any law, regulation, or the rights of a third party, or
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Any misuse of our Service, products, or content.
This indemnification obligation applies regardless of whether the claim arises directly or indirectly from your actions.
SECTION 15 - SEVERABILITY
If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall still be enforced to the maximum extent allowed by applicable law. The unenforceable portion will be considered severed from these Terms, but such a determination will not impact the validity or enforceability of the remaining provisions.
SECTION 16 - TERMINATION
Any obligations or liabilities incurred by either party before the termination date will remain in effect even after this agreement ends.
These Terms of Service will remain active unless terminated by either you or i-Reluxe. You may terminate this agreement at any time by informing us that you no longer wish to use our Services or by discontinuing your use of our site.
If, in our sole discretion, we determine that you have violated any provision of these Terms of Service, we may terminate this agreement without notice. You will remain responsible for any outstanding payments up to the termination date, and we may deny you access to our Services or any part of them.
SECTION 17 - ENTIRE AGREEMENT
Our decision not to enforce any right or provision in these Terms of Service does not waive that right or provision.
These Terms of Service, along with any policies or operational guidelines posted on our website, represent the entire agreement between you and i-Reluxe regarding your use of our Services. They override any prior or concurrent agreements, communications, or proposals—whether written or verbal—including previous versions of these Terms.
Any ambiguities in interpreting these Terms of Service will not be interpreted against the party that drafted them.
SECTION 18 - GOVERNING LAW
These Terms of Service and any separate agreements under which we provide you with Services shall be governed by and interpreted in accordance with the laws of Australia.
SECTION 19 - CHANGES TO TERMS OF SERVICE
The most up-to-date version of these Terms of Service will always be available on this page.
We reserve the right to modify, update, or replace any part of these Terms of Service at our sole discretion by posting changes to our website. It is your responsibility to review this page periodically for updates. Your continued use of our website or Services after any changes are posted constitutes your acceptance of the revised terms.
SECTION 20 - CONTACT INFORMATION
For questions about these Terms of Service, please contact us at:
i-Reluxe
Email: info@i-reluxe.com.au
Phone: +1300 674 395
Website: www.i-reluxe.com.au
Address: unit 4/52 Derby Street, Silverwater New South Wales 2128, Australia